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ll l.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Education

Member since November 2018

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1 Review by ll

11/14/18
I asked them to complete a worksheet for me. I spoke to one of their representatives and they assured me that they'd be able to do it. A few days later I get a call and they say that I need to pay more money in order for it to be done, so i paid. Bare in mind I gave them 8 days to complete it. On the day they were supposed to return it, they asked for a 12 hour extension, which I gave them. When they finally sent the answers, they had literally copy and pasted the same question and changed a few words here and there. Many of the exercises were not done, and most of them were simply incorrect, even I could tell. When I contacted them about this, they asked for 2 hours. After the two hours they asked for 12 hours, and then 24 hours. When they finally sent it, it was the exact same as before, there was no difference. I talked to their representatives many times and they gave the same answers and would not let me talk to the writers. I paid for incorrect work.
vanessaj23
Vanessa J. – Just Do My Homework Rep
Dear Il, my name is Vanessa and I am Customer Care Manager at JustDoMyHomework.com. Thank you so much for your comment about our services as we appreciate all the feedbacks that help us to improve our work. First of all, I would like to apologize for such awful inconveniences that you have faced while cooperating with us, however I assure you that this is a very rare situation and I am shocked of its presence as much as you are. Also, I would like to inform you that we have a very fair revision policy, that allows you to request your paper to be adjusted, in case your guidelines are misunderstood or somehow are not followed in the way you expect them to be. To receive a revised version of the paper usually takes from 12 to 24 hours, so we would really appreciate if you could give us a chance to fix the issue for you. Moreover the reassignment option is also available for you, thus if you are not satisfied with the results of the current writer, you may easily request a task to be completed by a different expert and this usually takes not more than 48 hours. Moreover we have a strict Money Back guarantee, in case you consider the work you receive doesn't worth funds you have paid for it. All those options are available within the 14 days period from the moment of the last version of the paper is completed. Please follow this for more info: https://justdomyhomework.com/terms-and-conditions. We would really appreciate if you could get back to us to solve this issue as we value you as a Customer and would like to change your mind about our services. We are available 24/7. Thank you in advance!

ll Has Earned 3 Votes

Ll L.'s review of Just Do My Homework earned 3 Very Helpful votes

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