L L.’s Reviews of American AF & more

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8/6/20

I ordered a shirt from the, a month ago. I have bounced between a six 4 and 6 for a few months so I ordered a Medium ladies shirt to be on the safe side. When it arrived It was basically the size of a child's medium. I emailed the company to ask if I could exchange the shirt. Their manager Alice basically told me they will not exchange merchandise based on my stupidity and that I should have ordered the "right size" in the first place.

I am pretty old so I know what size Iorder most of my tees online and know exactly how to read a size chart. To be insulted like that is poor customer service. I will have my credit card company issue a refund. I am filing a complaint with the BBB. DO NOT BUY FROM THIS COMPANY.

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Ryan D. – American AF Rep Over a year old

Hi L,

Thank you for reaching out to us. We are constantly working on our items and service to make sure that our customers are satisfied with the items they receive. In line with this, we would like to know what we can do to better assist you. Kindly send us an email about your order concern at support@aafnation.com so we can make this right for you.

Thank you.

- Eagle