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1 Review by L

Best Choice AV

Best Choice AV

12/26/18

Unfortunately, I did not read reviews before I purchased a TV from Best Choice AV. However, after my bad experience with them I read several reviews that state DO NOT BUY FROM THIS PLACE. I confirm those reviewers' sentiments and I repeat DO NOT BUY FROM THIS PLACE. I bought a Samsung UN75NU8000FXZA from them and they assured me that I would be getting a brand new, never opened, product. I specifically asked for that guarantee from them because their price for the TV was several hundred dollars below everyone else. However, much to the disappointment of my family we received a badly scratched up, used TV. We were shocked that they would have the audacity to send us such a badly banged up TV in such poor condition and try to pass it off as new. Even the box was in poor shape. But that's the formula for their
scam - advertise lower prices than everyone else and then ship used, refurbished, or damaged products with defects, and hope the customer does not notice the scam. We're so disappointed and annoyed that we were deceived, but we opened a dispute with American Express and they'll sort it out. Please do not make the same mistake we did. Buy from reputable companies and have peace of mind.

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