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L K.

Contributor Level

Total Points
173

2 Reviews by L

  • Coldwater Creek

9/29/22
Verified purchase

Stay Away!
My work wardrobe in the past was from CWC so I tried again. Horrible clothing - nothing like what they used to be.
Also, they steal your money. I returned over $215 worth of clothing using their return label and tracking shows they received on 8/3/22. On 8/24/22 I called asking where refund was and was told will take an additional 14 days under expedited processing - what about from 8/3 the actual day they received the merch? I called back on 9/9/22 and was told that it should hit my account within 5 business days!

Updated 9/29/22: on 9/11/22 received a letter from CWC that they refunded money to my CC and on 9/28 I called again since my CC still doesn't have the $$! It has been 8 weeks and I believe CWC is going bankrupt and has no intention of refunding my money for merchandise I returned on 8/3/22!

Tip for consumers:
Do not buy from them - I am still waiting for my refund 8 weeks later!

Service
Value
Shipping
Returns
Quality
  • Zulily

7/19/17

I do all my shopping online for me and family. A friend said to try Zulily so I did over last 6 months.
Each and every order has had problems and then they tell me I can return and will charge shipping and restocking fees and then balance as store credit! Really?
To namr a few issues: they sent wrong items, different size than ordered, misrepresented sizing where 1 will be OK and then next will be too big or too small from same manufacturer and then it is my problem to bear?
We are in the USA and it is not a "Buyer Beware" country! Don't see them being around much longer with all the complaints I see on this site and others.

L Has Earned 13 Votes

L K.'s review of Zulily earned 5 Very Helpful votes

L K.'s review of Coldwater Creek earned 8 Very Helpful votes

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