I ordered cellular shades in 5/2020 and was very happy with the product. I just reorder the same cellular shade 3/2021 and what I received this time is very cheap in comparison. The quality and design of the hardware is poor. The brackets bend and flex easily and no longer match. I called customer support and they said they are getting from a different manufacturer and the only thing they could do was to send me more of this poor quality hardware.
Hi Lisa, I'm so sorry you're not completely satisfied with your most recent order! I'm happy to look into this further and help! Please send me a message at SocialCare@justblinds.com with your order details - I'm looking forward to your reply! -- Katherine R, JustBlinds Social Care Team