I love Ting. I am very glad that I use it. However, I am an individual that doesn't use my phone too much. If I were a heavy phone user, I don't think it would be right for me. If I plan on adding anyone to my phone plan, then I will most likely end up switching to a new carrier. The service is fine, a little spotty with data. But if I need to use my phone more, Ting is just not for me.