DO NOT SHOP AT ZARA.COM EVER! I wish someone would have warned me. I have been shopping at Zara for years and years and never had an issue so I had no idea they have THE WORST CUSTOMER SERVICE EVER. I ordered $300 worth of clothes and now they claim they were delivered but they never were! They won't refund me my money or re-send the package so they are LITERALLY STEALING $300 from me. Shame on this multi million dollar company stealing money from normal people! I will never shop at Zara again.