I placed an order in February. I began to worry by April. So, I emailed them. It took a few weeks for them to respond, saying that they would cancel the order and send me a refund within a week. As of mid May, I still hadn't received a refund. I emailed them again at which time, they said they'd give my a partial refund. Hardly fair as it was their fault.
I bought a spoiler for my VW Beetle. It looked great. When I took it to the body shop for installation, it wouldn't fit without damaging my trunk lid. I have left messages and tried to email them. They won't return my calls and the email doesn't work I am not happy!