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Liz M.

Contributor Level

Total Points
96

1 Review by Liz

  • A Place for Mom

7/13/19

I recently reached out to "A Place for Mom" for a place for my own mother. I received a call by a receptionist who transferred me to a representative by the name of "Bardee Johnston" when she got on the phone she immediately "Hi Liz, my name is Bardee Johnston we have places from $2500 to 5,000 is this something you're looking for?" I said actually no my mom is on SSI and doesn't make that much money do you know of any other locations that may be a little cheaper. She said "No, I'll send you a resource guide" and just HUNG UP followed by a beep. She didn't take the time to ask me about my mom or what services/amenities she was looking for, or how much my mom was looking to spend, if we had any additional financial resources or try to help out in anyway! She just hung up and sent me some generic resource list with local government agency telephone numbers. But we are not a low income family and my mom doesn't meet the criteria for the government options she sent us. But she didn't even bother to take the time out to ask those questions. It was sad to learn that a company who claims they have seniors in their best interest hire people who truly don't care about seniors or their best interests. I will be doing my own research instead.

Liz Has Earned 16 Votes

Liz M.'s review of A Place for Mom earned 16 Very Helpful votes

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