Thumbnail of user lizm15

Effy M.

1
Level 1 Contributor

Contributor Level

Total Points
253

3 Reviews by Effy

  • Well.ca

2/12/14

I'll start with CONS cause that's more interesting:

~~CONS~~

- waaay OVERPRICED compared to health stores. Their prices are only competitive compared to big corporations like Shoppers Drug Mart, Rexall, etc. that don't specialize in natural products. Otherwise, I've found most of what I'd need from WELL.CA carried at my local health store for anywhere from $5-$10 cheaper. That's a lot!

(Their prices have gone up a lot in the last couple of years since they've gotten bigger.)

- does not give you full ingredients list -- come on, even Sephora.com gives you ingredients list. This means you have no way of telling whether a product that is marketed as 'Natural' because it does contain SOME natural ingredients also contains toxic carcinogens, i. E. parabens, propylene glycol, etc.

~~PROS~~
- excellent communication, very fast replies and great about cancelling orders and returns
- fast shipping (for Canada at least)
- free shipping over $25, which is easy to hit considering the pricing
- good selection -- at least several brands of everything so you get some choice

Still, a good and reliable place to shop if you don't mind spending a lil bit more for the convenience and you already know what you're looking for!

  • NastyGal

2/12/14

***CANADIANS BEWARE: DHL SHIPPING = HUGE COD CHARGES***

I've been shopping at Nastygal for years and for an order this month, suddenly, I get slapped with an OVER 40% custom charge on TOP of my purchase + shipping. This is ridiculous. So I contacted NG and they said they changed couriers a few months ago -- which they should have informed us about.

I've made orders in the past ranging anywhere from $10 to $200 and NEVER have I had to pay almost HALF my total cost just in custom fees alone. I've had to pay anywhere from 20-30% which is high (our tax is usually %15) but still acceptable. Why the change? They're using DHL shipping which not only charges custom for your country but also charges the customer for their OWN profit. Why use DHL then? Oh probably because Nastygal gets cheap shipping deal and their customers have to cover the cost!

Here ends my love affair with NG. It was good while it lasted.

***So if you're ordering NG to Canada, beware! For all orders over 30 (might be 20 actually?) DHL will slap on AT LEAST a 40% custom charge on your order. It will be higher if your order costs more.***

I made a site jabber account just so I could post this warning cause it's not a fun moment at the post office as you can imagine. Nowhere on the NG website does it tell you about DHL brokerage fees or even that they're now using DHL which if I had known, I would have cancelled my order.

Anyway, if you're American... feel free to ignore this and shop away! Hmph.

  • GoJane

2/11/14

3 REASONS: lotsa discount events + NO EXTRA FEES upon delivery for Canada + relatively fast shipping = yay!

I have made 3 orders from this site and they were all smooth and I got to save A LOT on COD (for Canada) because they use USPS. Wooo!

First order -- a strappy bra thing. Super cheap cause I wanted to test them out first.

Second order -- the most amazing platform wedges that were $12! They arrived in perfect condition with NO extra handling/etc fees even though they came in a box! Totally wasn't expecting that. Yeeeah.

Third order -- knock-off version of the One Teaspoon "Eagles Shadow Bikini" which details for $120 on Nastygal and was selling on GoJane for $30. I'm a 32C and took a gamble and ordered M/L instead of S/M and thank GOD I did. The material is not amazing compared to the One Teaspoon version but for $30, I'm way happy.

Fourth order -- after my last order, GoJane sent me a 40% off coupon! Why they decided to do this now and never before, I have no idea but I just used it on these lace-up cut-out boots that look exactly like mid-level designer ones I've seen on NastyGal. With discount, shoes were under $20.

Plus they sent me follow-up e-mails to make sure that I received my orders. I mean, if I hadn't, I don't know how helpful the e-mails would have been... but I did! So yay.

~~PROS~~
- constant discounts -- things get dirt cheap if you wait for their 50-60% off events

- fast shipping with tracking -- I got my $#*! in 10 days, which is faster than most sites whose warehouses are closer. (I live in Toronto.)

- no COD for Canada, no handling fees for boxes!

- cute styles! I think they are actively plagiarizing NastyGal... I used to not like this about GoJane but now I'm like, whatever cause I've been pissed at NG lately for suddenly changing the shipping to Canada to DHL without warning and punishing us previously loyal customers with HUGE customs fees that you ONLY get with DHL.

~~CONS~~
- cheap material but honestly, so is half of NastyGal. What you're paying for there is the photographer and brand, which admittedly, is pretty badass.

- shipping is expensive

Looking at the reviews here, I justed wanted to add a positive one because I know it's mostly those with bad experiences who bother to write reviews. Online shopping always carries the risk that your package will be lost, which really sucks and I feel for all the people who feel scammed because of that. I'd be pissed, too! I've been shopping online for 6-7 years and I've never had a lost package so it's just luck.

~~In Conclusion~~
I like this site because it is HONEST with its prices. What you see, which can look cheap, is what you get. It DESCRIBES itself as "cheap"... can't get more real than that, yo.

I also LOVE the fact that my packages appear in my mailbox... never a slip telling me to pay $******* at the post office to pick it up as with sites that use DHL... *forever side-eyeing Nastygal*

Effy Has Earned 13 Votes

Effy M.'s review of GoJane earned a Very Helpful vote

Effy M.'s review of NastyGal earned 6 Very Helpful votes

Effy M.'s review of Well.ca earned a Well Said vote

Effy M.'s review of Well.ca earned 5 Very Helpful votes

Effy hasn’t received any thanks yous.

Effy doesn’t have any fans yet.

Effy isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user tanyap306
Tanya P. reviewed Well.ca
2/2/23

I seen Well.ca had a lot of bad reviews...but I ordered anyways because I seen they are in Guelph...

Thumbnail of user billiep76
9/26/22

I'm extremely happy with how they resolved an issue of my shipment not having tracking info and...