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Liz L.

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1 Review by Liz

BH Cosmetics

  • BH Cosmetics

“Beware: Subpar product quality; won't take returns”
2/14/20

I bought a palette based on an influencer's rave review. Unfortunately, the product was of poor quality. Matte shadows are chalky and have very poor color payoff. I contacted customer service and was told that "all sales are final". However, I do not recall seeing any disclosure to that effect on the website during my purchase. I will never buy from this website again.

PS: unlike what was described in many other reviews, my products did arrive within a reasonable amount of time and the customer service team did answer my emails quickly.

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