Liz K.’s Reviews of Fashion Nova & more

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Women's Clothing

3/9/17

I have sent many many emails NO REPONSE CANT TALK TO A LIVE PERSON SMH! HALF OF THE TIME, FASHION NOVA MAKES A MISTAKE AND SENDS YOU THE WRONG ITEM OR THE WRONG SIZE. FASHION NOVA DOES NOT DO RETURNS OR EXCHANGES. YOU HAVE TO PAY TO SEND THE ITEM BACK EVEN IF ITS THEIR MISTAKE. THEN THEY CHARGE YOU A FREAKING 50 PERCENT RESTOCKING FEE! 50 PERCENT! THEY ISSUE YOU LESS THEN HALF OF YOUR MONEY BACK IN STORE CREDIT. THEY NEVER GIVE YOU YOUR MONEY BACK CAUSE THEY WANT YOU TO KEEP SHOPPING FROM THEM. IF YOU PAY 100$ FOR SOMETHING AND YOU DECIDE TO RETURN IT. RIPE OFF WILL NEVER ORDER AGAIN TILL THEY FIX THERE CUSTOMER SERVICE & DO RIGHT BY THERE CUSTOMERS

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Fashion N. – Fashion Nova Rep Over a year old

We apologize for this unpleasant experience, we value our loyal customers and would love to rectify this situation. Please email me at help@fashionnova.com