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Liz J.

Contributor Level

Total Points
82

1 Review by Liz

  • PartsGeek

7/3/18

I had ordered a part off Partsgeek.com to fix my car. I purchased through Parts Geek because of the price and selection seemed very reasonable.
But my problem is, I never received my part.
I contacted the shipping service (UPS) and the Parts Geek for a resolve, but alas, I did not receive one. It was their lack of customer service that will keep me from purchasing from them ever again.

They did not seem to care that I was out the price of the part + Shipping, or the fact that I never received what I had paid for.

Proper Customer Service would have been to help. They could offer the same part for half off or to replace that part OR anything to help offer a solution to the problem. I will definitely take my business elsewhere.
If you were willing to work with me, I would have happily spent more money with you, buying parts in the future, I would have given you a great review, AND my car would be fixed by now.

Liz Has Earned 2 Votes

Liz J.'s review of PartsGeek earned 2 Very Helpful votes

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