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1 Review by Liz

JJsHouse

JJsHouse

4/14/19

First of all, they lied about the date the dress would be sent. I was told it would be sent on April 4 if I put it in on March 16th. Because of a family situation I only had 6 weeks to plan my wedding so it seemed a god send.

Now, they've pushed back the send date 5 times from the 10th to the 18th and every thing in between. The dress will not be here in time for the 27th.

I feel lied to because they told me numerous times it was going to be sent in time. I feel devastated because now I have no wedding dress on top of the incredible stress of wedding planning during a difficult time for my family. Phone number goes to a phone box that can't receive messages.

Pretty sure they never even made my dress which was designed with custom measurements so they won't even give me a refund. I'm out of work now 3 months for a bad concussion so I have no money to buy another dress and I'm out of time.

Don't trust this company.

Update: they reached out to me to try to offer compensation for this problem. But the ticket link they gave me to reply isn't active, so I can't actually accept their offer.

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