Liz G.

Bought a $100 backpack for my niece online that she had seen in-store. She used it about a month and the strap broke. Contacted customer service and they basically said their 14-day return policy had expired and couldn't replace it but instead offered me a 20% off on any purchase what a joke. I told them I wouldn't be buying anything there and definitely would not be recommending to anyone. I bought it when there back to school sale was on so I was only out half the hundred. Buyer beware. Stick to reputable stores. Spencer's does not stand by the quality of their merchandise unless something goes wrong within 14 days after purchase!

Contacted paypal to try and get a refund after shoesmallbaba did not send me my shoes. Paypal replied that they were closing out the dispute because the seller had provided proof of delivery. The scam is that when you order shoes from this company and they receive payment from paypal then they mail you a cheap 25 cent Christmas Winnie the Pooh mouse pad instead of your shoes so when the buyer complains to paypal about not receiving their merchandise these crooks whip out the delivery confirmation for the mouse pad and voila there is their proof. How many times has paypal bought this and still enabled them. I am closing my account with them because they obviously do business with fraudalent companies and aren't willing to make it right. Thank you Paypal!

Sent payment through paypal and just received the cheap mousepad. I guess I got taken. Luckily it wasn't that much but how is paypal still allowing them to receive payments through them. Will file a complaint with them although I doubt it will do much good. Wish I had read these reviews before I ordered. What a scam.