liz f.

I wanted a simple DBA and it took almost 2 months to complete via LegalZoom because of all the little mistakes they kept making. And at approx $250 for this service, I was, at the least, expecting excellent, thorough service. I had to keep on top of them every other day just to make sure the administrative stuff was being done, which was stressful and annoying. Also, they weren't very informative up front--only when I submitted my DBA name was I told (a week later) that they recommend choosing a name that can't be mistaken for a proper name. So, I chose a different name. Then discovered (another week later) that they forgot to close out my first order, so now I had double paperwork and was set back a week because they hadn't submitted my second DBA name to the gov. And when I finally got the certificate to sign (a few weeks later), I found out that I needed a notary. Fine, so I went to Citibank to have a notary witness, etc, and guess what I found out? Citibank offers DBA's for FREE! Even if you're not an account holder! (smack forehead) So... my recommendation is, save your money, go to Citibank (or just go to your local council) and get your DBA that way. MUCH easier and MUCH faster (and much less confusion and frustration). Extremely unlikely that I'll ever use LegalZoom again.