Liz D.

I had been wanting to order my daughter and myself matching name necklaces for a while. I actually ended up ordering hers from another company, but it was double the price. So when I saw I could order myself one with O&L for half the price I decided I could afford to get myself one as well.
Overall I'd say the communication with O&L regarding my order processing was frequent considering the current circumstances in the world right now.
Here is a breakdown of my review:
Pros
Pricing was decent
The necklace was here when it said it would be (they guaranteed 3 weeks from day one so the buyer is aware it takes a while).
The quality is fair for the price of the merchandise
Cons
There was a random charge for $2 extra to my card by this company after my order was placed.
Regarding the extra charge. I did check their Instagram and there are many complaints of the same issue or even double charges, but the company has replied stating they are working on resolving this issue at this time and isn't ghosting people so that gives them some credibility.
Overall, I'd say the company is trying their best and you get what you pay for as far as quality.

Adorable jewelry... not so great on following through with shipping or even staying on top of customer service. I ordered the Thursday (before noon) before a holiday which fell on the followingThursday. I did not hear back from bauble so emailed the morning after the Holiday (Friday). This was a whole week (7 days) no contact.
No response until Monday asking for my email and/or order no. Well... I just emailed from my email... I then typed it out for them and provided my order number. I then received a shipping notification with no response back. Until Tuesday with an email stating "great news, your order has been shipped" at this point I was beyond frustrated. When I Checked the tracking number the package hadn't even departed yet... a label was created (I've worked in a warehouse in my twenties. Package hasn't shipped until label is scanned by carrier) regardless I received my package half a month after I paid for it. The staff there runs on traditional 9-5 hours with weekends/holidays and the day after holidays off (which is terrible for an online business). Products are cute but not worth the bad service.