Liv A.

New developments. Probably after a honest bad review, and two weeks waiting for my order or my money they answer with a email asking to confirm a few points that it doesn't seem legal at all that I didn't received the order and that was pay cash that was the reason they took the money. They basically told me that to be able to order again I need to pay again? They want me to pay twice for a item that was not even on stock or dispatch? Well... Reply to this "Santa Claus"when a order its pay by card you only take the money when the order its dispatch, as you can see **************)Hermes the sender it's still waiting for the order to be received so it means was never send.
So why they are asking me to confirm something that they already know.
It's disgusting... this should be a present.
I read some reviews that people were waiting for orders for Christmas that were never received on time or still waiting. Probably they are not ashame of themselves because the Santa Claus was busy with the money from this people.
I advice people to report this situations.Its simple if they don't have a order they shouldn't sell it to the customers to make sure the customers can spend there money elsewhere and avoid this situations.