I ordered the Women Kelsey Zippered Boot on December 13th for a Christmas gift & they arrived on January 17th. The were the cheapest plastic footwear I have ever seen. There were no return authorization forms inside the plastic bag they were shipped in & no way to contact them. Since this was a Christmas gift, my daughter had returned home so when I gave them to her on February 24th, she said, "Those are pathetic & aren't even close to the standard size 8 so please return them." I sent an email & got a response that the boots were delivered on 12/28 & there was a 15 day return policy. I will be contacting my credit card company to report this scam company.