Lise C.

I have had the MagicJack for two years now. The product is perfect and works wonderfully well. Saved a bundle on long distance fees. Wouldn't get rid of it for the world! The problem is the Company... When you try to talk to someone to ask a question... I spent over an hour with an "agent" who sent me to another "agent", and all this time, they have prerecorded answers that tell you "Sorry to keep you waiting, I will be right with you"... one after the other, and they have you waiting for an extremely long time before you get the tiniest answer. I got se frustrated, I asked where I could file a complaint. They gave me the same place as the other person mentionned, and when I typed it, it got your site... I will be trying the other site the previous person mentionned. I hope they get a real phone number soon, because the product is genius, the company smells like a dead rat.