Lisbeth L.

I went to a Windsor store at a near mall at 8:30pm, the mall closes at 9pm, my daughter picked out a dress to try on, she proceeded to the fitting room and the attendant told her the fitting rom was closed. I understand that they wanted to leave on time, but it been a Friday night and with a lot of people in the store and with 99% of their merchandise being dresses, in our for a customer to make a decision on a purchase they need to try the dress on. I just don't know how many people will buy a dress without trying them on, specially since it was for a very special event. The attendant was rude, I asked her how are customers suppose to try on dresses before they purchase them, she stated 'YOU CAN'T'... Mind you I worked in retail before so I understand I will never leave stuff in the fitting room specially 30 minutes before closing time, that was just rude and bad customer service. You don't want to work mall hours nor give good customer service, simple, QUIT. It's such ashamed because I like the clothing and prices are decent but I will never go there again. Luckily I was able to find a store in the mall where my daughter was able to try a dress an purchased it.