No shipping estimate is provided and none of your links (quick info, payment, shipping, general info) gives me any idea when I can expect arrival. To be frank, none of the information (or at least very little) in those links really even corresponded to its heading. It makes me a little nervous about ordering something for a specific event, which is unfortunate because your prices are great!
We recently reviewed your feedback and wanted to follow up with you!
We are so terribly sorry about any frustrations that arose during your purchasing experience on our platform.
To give you an overview, the tracking for your item will populate on your Purchases Page when the seller ships and the item is scanned by the courier. We give our sellers up to 10 days to ship out their item. That being said, please know we are always here to provide you with further insight into the shipping status of an item, Tradesy Shipping Policy, or any general information needed. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7 am to 3 pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.
It is always our goal to provide excellent customer service, If there’s anything else specific you’d like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!
Hi There,
We recently reviewed your feedback and wanted to follow up with you!
We are so terribly sorry about any frustrations that arose during your purchasing experience on our platform.
To give you an overview, the tracking for your item will populate on your Purchases Page when the seller ships and the item is scanned by the courier. We give our sellers up to 10 days to ship out their item. That being said, please know we are always here to provide you with further insight into the shipping status of an item, Tradesy Shipping Policy, or any general information needed. If you prefer to call in to discuss any current issues at hand, you can always reach us at (844) 988-7233, our phones are open Monday-Friday from 7 am to 3 pm PDT and one of our lovely Member Care associates would be more than happy to assist you. Alternatively, we respond to emails 7 days a week and do our best to reply as quickly as possible.
It is always our goal to provide excellent customer service, If there’s anything else specific you’d like to share, that would help make your Tradesy experience even better please let us know. We want to do anything we can to make each experience worthy of your best possible rating!
We look forward to hearing from you.