Absolutely terrible and still unresolved.
This is the first and last time I ever use this company. Not only was the booking process the most painful I have ever encountered, when I finally managed to progress the booking they have over charged me by over £100 and are still yet to properly make contact with me to reimburse and resolve.
They claim that the prices changed at the last minute but did not give me the chance to stop my payment... and I never would have paid that much for flights for a two night trip. I consider this fraud and I will escalate.
I recommend that no one ever uses this company again, they are appalling.