Lisa W.’s Reviews of Sigma Beauty & more

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Member since December 2019

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12/9/19

10 days and still no order... absolutely the worst cust svc. They ship via ups and then ups sends it to usps. but, there are a lot of companies that do that. It's the way sigma has it set up. It is pushed to the BACK of mail. USPS told me that. In other words, our purchase means NOTHING

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Sigma B. – Sigma Beauty Rep 3/18/20

Hi Lisa,

We know this is a late response, but it is very important that you know your purchase means everything! We are incredibly sorry to hear your disappointment. Currently, our shipping time frame is 5-7 business days and all packages are immediately resent if they do not reach you in that time frame. Thank you for being so patient throughout your shipping process. Please email us at: contact@sigmabeauty.com and mention this review for a special discount code as our apology.