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Lisa w.

  • 2 Reviews
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Hobbies & Interests, Home & Garden

Member since April 2010

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2 Reviews by Lisa

The website it self is ok, but the customer service and lack of begin able to contact by phone is absolutley crap. I ordered and paid for a bouncy castle for £299.95 on the 9th march 2010 20mins l8er i was telephoned to say they were waiting for stock and that it would take 4 weeks, still i have not recieved the goods, so i tried in vain to phone them at the beginning of this week but yet again to no avail, so i emailed them still being nice and polite. 20 mins l8er yet again i was telephoned to say the item would be delivered this thursday, surprise surprise stayed in all day and nothing arrived, tried phoning again today and yet again its the answer machine, so i have emailed again, they have today to deliver or i will be seeking legal advice.
After my experience with ukoutdoortoys i was very weary about ordering online, found this site friday and i was very sceptical at first i even rang the number to make sure that there was someone available to talk to if there was a problem, they laughed when i told em about ukoutdoors and the trauma i had had with regards to my order. I placed my order friday teatime, rang them tuesday to make sure that they had received my order they took my telephone number and rang me back half hour l8er to say that my order was being dispatched either tuesday or wednesday and that it would be with me in 5 working days, i am very pleased as today my bouncy castle arrived and it as everything it said it would have included. This as now put my faith back in to online shopping, this site has excellent customer service and there is an actual person to chat to if yiou have a problem and you need to speak to them....give this site a go xx

Lisa Has Earned 3 Votes

Lisa W.'s review of UK Outdoor Toys earned 2 Very Helpful votes

Lisa W.'s review of Storedepot.co.uk earned a Very Helpful vote

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