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Lisa W.

Contributor Level

Total Points
83

1 Review by Lisa

  • DiscountMugs

8/22/18

If I could leave a negative 100 to infinity rating I would.
DO NOT ORDER FROM THIS COMPANY! YOU WILL REGRET IT!

I ordered 150 tote bags and when they arrived they were ALL PRINTED WRONG! And not like the proof that was approved. Lucky for me I (initially) had enough buffer time to get a reprint an a new shipment in... however after making many customer service calls and sending numerous emails I was able to submit a claim and guess what... they denied it with out even notifying me (more time wasted).
After many more days of calls and emails they reopened the claim and approved a reprint... they stalled so much on the process that I was unable to get my product in time for my event even though my initial order was placed one month ahead of my event!
Needless to say disappointment does not even describe my levels of frustration.

OH YES I FORGOT... they sent my order out to a 3rd party vendor that they could not even contact huuuuummmmm! SHADY! I am still waiting for my refund... I shouldn't hold my breath on this.
Here is to money, time, energy, and creativity lost! How much is that worth to you...

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Lisa Has Earned 3 Votes

Lisa W.'s review of DiscountMugs earned 3 Very Helpful votes

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