Very rude to deal. I wanted to exchange a dress and they told me they'd send a shipping slip for me to send the dress back. After I ordered the correct size, I never revived the slip. I emailed them once and the question was ignored, then the second time they said they don't send shipping slips to international customers. So I have an email with them saying they would, and now they won't honor that. It was a mistake made by them so now i have to pay extra shipping. The lady was very rude and just said thanks! Have a nice day. And completely ignored my complaint
Hello Lisa,
I am so sorry for the inconvenience you experienced while trying to do an exchange with us! Could you please provide me with your order number and i'd be more than happy to reach back out and see what we can do to accommodate you!