Used for airport drop off and "supposed" pickup. First. They are the most expensive and they hide the cost when you book so I was shocked when I saw the cost. Quoted $150 to JFK she never said all the additional cost, came to $265... And to top it off it was an old ratty, dingy, dirty car.
Second. As I said supposed pickup, I landed early no text, no call. Got my luggage, Nada. Main office, no answer. Booked a Lyft (luxe and still cheaper than this awful company). Received a text 45-60 mins. After I landed and was already in my "new" car that I had booked to let me know he was there.
The icing on the cake is they had the nerve to charge me an additional $100 for a "No Show" fee. Reason being, they did show up eventually.
DO NOT USE THIS COMPANY. Buyer BEWARE!