Ordering from Matchesfashion.com has been one of the worst online shopping experiences. A) never once did they mention they were 'international' b) never once did they mention that there is a possibility that your bank could charge you an international fee. Their customer service is horrible and their site is deceiving. BTW - I read through their 'terms and conditions' which also does not say anything about international bank charges. I order from other 'international' companies all the time (i. E. Louis Vuitton) and have never been charged a 3% fee.