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Lisa S.

Contributor Level

Total Points
81

1 Review by Lisa

  • Justfly.com

3/6/17

"DEDICATION - Doing what we do with passion and integrity. We believe our work ethic speaks for itself." This is the ridiculous statement on their website! Nothing could be farther from the truth! I booked a round trip flight, only to learn AFTER the purchase that it was actually 2 one way tickets. When I needed to make a change, the fees were $75 from justfly, and $200 for each "ticket" from the airline. When I pointed out that I requested a round trip ticket and choose from the options presented (as one ticket), they refused to budge on their $75.00 fee. Yes, they are right, their work speaks for itself, unfortunately the message is that they misrepresent what they are selling and don't do right by their customers when they are caught with shady practices! Be VERY careful using this service or better yet, go with a reputable service you can count on and avoid these jokers entirely!

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