Lisa S.

I decided to use a Groupon certificate with PrinterPix. After 2 weeks I had not received my photo book. I checked tracking on their site and it had been in production for 2 weeks and not progressed off the 2 indicator bars. So waited another day or two. No progress. Tried calling no one answering after an hour or more gave up. Tried online chat three hours later as it kept dropping out gave up. Another day another attempt. After two hours of waiting on both being hung up on or recorded voice just cuts out. Don't think it was an actual person, I finally got Jessica in the online chat.
They don't read their online chat as I provided my order number then was asked again for it. When I was on the online chat they just left me and I had to keep typing are you there. After some time I got the message that it's in final production and I'll get an email once it's ready. Then they just cut off.
Worst customer service I've ever had and I will never use them again.