Lisa S.’s Reviews of MyPerfectResume & more

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Career Advice

5/18/19

This place is terrible! It's an online scam business that will keep charging your credit card and won't refund your money. When you sign up for $2.95 to build a resume it never says you are in a membership. I just talked to Lou in Puerto Rico and she refused to refund my money! I had to dispute the charge with my credit card company and place s block on my account to be sure they didn't continue to charge my card.

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Laura T. – MyPerfectResume Rep Over a year old

Hello Lisa,

We are very sorry if there was any confusion on the terms of our subscription. We do notify our customers at several points that after the 14-day trial, the subscription enters into a monthly subscription service. We even offer a 100% money-back guarantee if you are not satisfied with the results during the trial! Customers are informed that if they do not cancel before the end of the subscription, either through their account or by contacting us, the recurring amount will be charged.
The auto-renewal information is listed in multiple areas such as the:
-Sell page
-Payment information page
-Processing payment page
-Order confirmation page
-Payment confirmation e-mail

Upon reviewing your account, we would have gladly issued you a refund for the month that you were charged. However, we are now unable to make any changes to the account or issue the refund due to intervention from your credit card company.