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1 Review by Lisa




I ordered from them 5 times, and 3 times the items were not as described. One was wildly off in sizing. One item was described as jeans but was sweatpants, and another wasn't new with tagsit was wrinkled, tagless, and smelled like body odor. I was only given a partial refund. Plus, I placed 2 separate orders (and paid separate shipping) and they were shipped together. I asked about this and the customer service person said it was "passive bundling". So, they'll charge you double but ship it in one box. The customer service woman also insinuated that I was too stupid to understand what she was saying.

Lisa Has Earned 4 Votes

Lisa S.'s review of thredUP earned 4 Very Helpful votes

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