The only reason I still order from this company is it is one of the few that has bras that are affordable. I paid my bill the evening of the due date; they charged me $35 late fee because it was not credited until the next day. I returned an item over 2 weeks in their bag with their label and they have not received it yet. Called to discuss; was disconnected. Called back 2nd person was cordial but did not help resolve me issues.
Hi Lisa, my name is Corinne; I am a Customer Service Specialist with Jessica London. I'm very sorry for the poor experience you had and would like to help. Please email me directly at social.media@fbbrands.com with your last name, order number, and zip code.