Lisa R.

No response to email sent to customer service AND when I called, I was on hold for 49 minutes before call was answered by a very bored sounding CSR. Instead of giving the credit for the discount I forgot to input, I was instructed to return items (items I haven't received yet) and then reorder. Wow. Won't shop here again.

I bought 4 appliances, all in stock, to be delivered 2 months out. 3 days prior, got notification 2 were no longer in stock (so evidently they gave mine to someone else) and unbelievably they could not deliver the two on time that were in stock. Even though they were already delivering a separate item that day. Said orders cannot be split. All had to be delivered together. What? That's crazy. I had been warned not to shop Home Depot for appliances. Guess I should have listened. Save yourself the stress, just go elsewhere to begin with.