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Lisa R.

1 Level 1 Contributor
  • 3 Reviews
  • 6 Helpful Votes
  • 0 Thank Yous

Experience: Clothing & Fashion, Home & Garden, Shopping

Member since October 2015

  • Reviews

    3

  • First Reviews

    0

  • Thank Yous

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  • Fans

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  • Profile Views

    366

Review Distribution

3 Reviews by Lisa

9/20/19
They would not accept the return of a light I purchased because it was not within the 30 day return window and refused to make an exception for a repeat customer. I had purchased the light (along with several others) and did not know from my electrician within the 30 days that it wouldn't work (he hung it up once other renovation work was completed but we had to take down because it would not work on the same switch with other lighting being added). I have the original packaging and it is in perfect condition. Y Lighting also continues to sell this item. It would have cost them nothing to issue me a store credit which I would have applied to the other lighting purchases I am planning (which I will now buy elsewhere). There are so many online lighting stores now -- why buy from one that doesn't care about it's customers?
10/12/15
My transactions in ordering and returning have gone smoothly, but I've not been happy with the quality of the items I've ordered. They arrive nicely packaged and in excellent condition, but they seem to be the quality of made-for-outlet clothes rather than true designer items.
10/12/15
Similar to another reviewer my like-new Prada shoes were rejected but kept by Thredup when I did not purchase return assurance. I was told the reason they were not accepted was that mini wedges are not easy for them to sell (but of course there are numerous pairs of mini wedges for sale on Thredup). In my conversations with Customer Service, I mentioned how there are many negative reviews on Sitejabber where customers have similar bad experiences. Since then, many, many generic-sounding positive reviews have been entered, greatly improving Thredup's rating -- hmmmm.

Lisa Has Earned 6 Votes

Lisa R.'s review of The Outnet earned 6 Very Helpful votes

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