If you want fast customer service and service without any run around this isn't for you. It also takes awhile to receive your credits or commissions but if you're not in a rush it's okay. They have said things I've sent are not authentic when they are and they're descriptions have been inaccurate on items I have purchased. It should probably be a two or three star but I feel bad doing that so I'm putting a four star for courtesy because I hope they learn that. Courtesy.