I have been dealing with this company that hacked into my computer, and against my knowledge, thinking I was dealing with a legit company, they called me and said they were from Microsoft and needed to clean my computer, it is being hacked by viruses. I paid them 99.00 because I was in a hurry to get it fixed. They ended up taking all my information out of my computer, which I made sure I took care of. They won't refund my money, and I keep getting calls asking "why you want a refund?" "Why you not want our service?" I answered them over 50 times, and they won't give up, about every other day I get a call, and they ask this again, I tell them that I don't want it, I want a refund! They called from a phone number before, and now they are calling from "unknown caller" numbers, or numbers that if I call back, they say are not in service. These people are relentless! They first called me and told me I could get a refund, but I need to give them my bank account number, and the name and address of my back, and the name as it appears on my bank account! Uh, sorry you aren't getting that information, that is why I paid from paypal to begin with! I am getting so frustrated with the calls asking why, why can't they just give me my refund back to paypal? When they call and ask me about the refund, I just say, please give me my refund, and then they hang up on me!