Lisa P.

Paperbackswap works some of the time. The problem is if someone complains about you, your account is automatically shut down and you lose your credits. You do not get a chance to share your side of the story. In my case, I ordered books that never came. The sender claims I received and read them. I was told to contact the post office to find out what happened. Before I could do any of this, my account was closed. I lost 164 book credits. I had offered to credit the sender anyway because I had enough credits. This was not good enough for them. I also lost credits on their CD and DVD sites. After years of trading, one complaint ended my account.