Lisa P.

Blu didn't bill me for my domain, and then shut my site down. Any advice as to what I can do?

Last year they lost my entire site when supposedly their server died. I was one of many people this happened to. Since my photo business is not my primary business, I didn't get around to rebuilding it until last month. Last month, just as they have done for the last 3 years, they did NOT send me a bill to renew my domain and just took my site down. I have been submitting emergency help tickets, sending emails and messaging them on FB and they are blently ignoring me. I found, by reading reviews, this is common practice for them? Can anyone give me advice on #1, how to get my site back, and #2, how to hold them accountable? How can they continue to get away with this? I've filed a complain with BBB but I feel like we need to put these crooks out of business at this point.