I have been a loyal Amazon customer for 15 years. Have purchased large to small items, cheap to expensive items, electronics, cameras, computers, printers, drivers. Cloths, shoes, nutripharmaceuticals, stationaries, iPhones, iPads, Macs. I am happy to say that I have never been disappointed. If they ever sent me anything that was not correct be it their mistake or my mistake, I never had any problem returning the item and getting an immediate refund or an equal exchange. I joined Prime 4 years ago and now I do most of my internet shopping through Amazon. Ordered goods are always delivered on time. I only wished some of the other internet merchants can do as well as Amazon. Prime is a blessing. I save a lot from shipping charges.