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Lisa O.

Ohio

Contributor Level

Total Points
170

2 Reviews by Lisa

  • Booking.com

7/27/18

I went to New Jersey on a whim and didn't book anywhere to stay. Booking.com was able to find me rooms that came open immediately when not much was available. After we arrived at the hotel the woman said we were lucky because they had a very last minute cancellation and they just opened back up to book it so it worked like a charm for us two nights in a row when finding another hotel. Not problems at all.

On another note, while trying to book in Panama City the rates looked great for a week at a hotel. When checking out, the price was at least $300-$350 more than the advertised price. I understand there are taxes, etc. but just seemed like a huge increase. So I went to the hotel site directly and found a promotion and booked the same exact room, etc. and got it over $350 cheaper. What's nice about Booking.com is you can use PayPal and get 6 months to pay unlike going straight to the source to pay which usually doesn't take PayPal. So, overall, my experience has been okay with Booking and I'd use them again.

  • ipsy

12/21/17

I have done many, many monthly subscriptions and this one is hands down the worse. I subscribed for a 3 month subscription and after paying my page suddenly said I was on a wait list BUT I can skip it if I share their site on social media. Uh... no! THAT wasn't part of signing up. I just paid and nowhere did it say there was a wait list prior to paying nor they would hold my membership hijacked unless I shared or wait out the wait list. I e-mailed them and said there was nothing stating the wait list prior to paying and they reassured me my box will be sent sometime next month (of course no date given). I said I'm not waiting over a month for something to be sent out when I just paid in full and I'm not sharing their site until I get the boxes to see if I like it or not. If I'm on a wait list I wanted to cancel then suddenly I get an e-mail stating there isn't a wait list for 24 hours starting on Dec. 18th. I contacted customer service again saying if I can do that then keep my subscription. No response. I e-mailed back after another day and said I'm very confused as to what is going on with my account. The employee told me that the that offer ended on the 14th. I sent him a snap shop of the e-mail and now I'm done. Way too confusing, unprofessional, bad communication, no phone number to call. Definitely buyer beware.

Lisa Has Earned 10 Votes

Lisa O.'s review of ipsy earned 10 Very Helpful votes

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