Lisa O.’s Reviews of FabFitFun & more

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2/10/20

I was a member of FabFitFun for 3 years and I used to really look forward to it, even without customizing I got fun, new and exciting products. 1 yr in I realized if I didn't customize I would end up with a box of stuff that would just sit in the box unused. Boring products that were not relevant to me. This latest Spring box was the last for me. Even though I am an annually billed "VIP" subscriber, every single thing I was even mildly interested in was sold out. This is way before the regular customization even starts! And the items that are left are so called "throwback" items, which is a fancy way of saying "stuff longtime subscribers already have" or "crap no one wanted the first time". Complacency is the enemy of subscription boxes. I will remember the first year of FabFitFun fondly but I wish I had cancelled sooner.

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FabFitFun .. – FabFitFun Rep Over a year old

Hi Lisa! We are sorry to hear about your experience! We appreciate your feedback and will certainly pass this feedback along to the appropriate team! We introduced throwbacks this season to expand customization flexibility for our members. If you are a returning member, you will only receive a throwback item if you specifically pick one as your choice. If you are not interested in any throwback items, we have a full curation of new items to choose from. We hope we have the opportunity to surpass your expectations in the future!