I purchased a bag and was supposed to get one free... ha... I should have known it was too good to be true. Now, I have to wait for 'permission' to return the item to them. WOW! Never again. Don't trust this website and read everything twice. Notified my CC company. Let's see where this ends...
Tophatters will not allow me to review my account and has NOT sent many of my refunds. I am so pissed... they keep telling me something is wrong with my email address. I believe that got even angrier when I notified cc company. Did NOT use Paypal.
Tip for consumers: Don't bother. Get your CC company involved ... mine has a complete listing of Everything purchased and in conflict with.