Lisa N.

Be very very careful before using this company please read the reviews. My experience involved sending a £50 picture. I was very careful with inputting the correct measurements and weight. The cost was £40. Expensive but worth it to get the picture delivered. Then it started. No one came to pick the parcel up. I e mailed Parcel Compare and they said nothing we can do you can drop off. After a 30 mile round trip done. Then 3 days later the parcel company came to pick it up. It had already been delivered! They came again the next day! Now parcel compare have said after a UPS audit I owe another £133! The dimensions I put in were right, the weight was right, but UPS charge a minimum weight for large items which ParcelCompare didn't quote for. They keep asking for a picture. Why would I have taken a picture! It's heartbreaking to have them constantly e mailing me demanding money at Christmas :(

I chose Rightio before Christmas because I wanted the reassurances a large firm give. A great start on the 23rd with a diagnosis and plan. Its now the 10th and after paying £160 still nothing! I have called 4 times this week alone - I keep being promised a call back - never materialises - still no plan of action as to when and what will be happening - and no refund so I can get another plumber - I am left with an elderly mother and no shower. So upsetting

Absolutely shocking service. My order was due 10 days ago. I have e mailed 3 times and called twice. Each time I am promised a return confirmation of when my order will be delivered, yesterday by a supervisor, Meghan. Nothing. The order was for my sons birthday. He woke up to no presents. No idea when they will arrive - just constant lies and broken promises.