I live in Canada and have ordered fabric from them for at least eight years. I wanted to order a swatch and when I went to checkout, my shipping charge was $17.50! I phoned as thought that must be a mistake. The person I spoke with was condescending and told me that is that standard rate for international orders. Give me a break... put it in an envelope with a stamp on it and charge me for postage. Other online fabric stores in the US usually send it to me free. I now try to avoid dealing with them as much as possible.