I ordered my 74 year old mother a chocolate cake for her birthday. I placed my order on December 11 for delivery on December 19th. On the 17th I received notification that the cake was on its way. Imagine my surprise to find out on the evening of her birthday the cake did not arrive. I checked the tracking and it was scheduled for today December 20th. I called with my dissatisfaction only to be refunded the exorbitant shipping fee I paid. I will never shop with them or their sister companies (pro flowers etc) again.