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Lisa M.

  • 1 Review
  • 2 Helpful Votes
  • 0 Thank Yous

Experience: Business, Art & Design

Member since February 2020

  • Review

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1 Review by Lisa

2/17/20
I have used Uprinting for years and multiple projects they have always been great. However, I am not looking for a new printer. I called to ask why my order was going to take so long to ship and they said because I selected 6 days for printing (it defaults to this so maybe I did) and ground shipping. Because it would arrive too late I asked how much to expedite the shipping. I ordered 4 separate business cards and was told I would have to pay $50 for each box to be shipped to the same address so, $200 in shipping. The rep said they charge for each item to be shipped individually even if its all in the same box. Obviously Uprinting is making money on the shipping-wow.
milesb41
Miles B. – UPrinting Rep
Hi Lisa. Thank you for the review. Would you be able to send us a direct message with an order number so that we can look into this further?

The prices for shipping are regulated and given to us by our carriers, we do not control those costs and the reason why we charge shipping on each item is because we do not bulk/group ship. Not all orders can be or will be produced in the same facility. Essentially, all items even if under one order number are actually an order unto themselves.

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