Lisa M.

One of the most basic qualities a business should have is consistency, and they are nowhere near consistent in my opinion. I have ordered from their website multiple times, they took over two months to ship some of my "backordered" items, so I waited, and waited, and waited. Then, after over two months of waiting and receiving multiple emails about my back order, they email me saying my order was cancelled and they gave me some lame 20% off coupon. After this I never want to shop from here again. I wouldn't have been so mad about the cancellation if they had told me right from the beginning that they cancelled my item instead of emailing me for two months straight saying it will be shipped later. Also, their customer service team sucks, haven't heard back from them through email. Plus in one of my shipments one of the items I received had a freaking censor tag on it, I called them about this, waited over half an hour to speak to someone, asked for a new item without a censor, she said they would email me with a shipping label to return it, and I never received that email so I had to manually take the censor off myself. After all these horrible experiences I will never be shopping here again. Waste of my time and money, not to mention confusing and horrible customer service.

Well, I'm an online selling veteran, I've been selling since 2013. I tried vinted since many of the girls on poshmark switched over. I made a good amount of sales in the beginning of 2014, but then after August things slowly went downhill. They changed shipping options which costed the buyer more $$ and they are very nitpicky when it comes to using stock images off the internet, which was a big hassle for me because most of the things I sold were NWT items that didn't fit me. Basically, they abide by ALL rules and take them very seriously. No bra selling, or swimsuit selling on there. Not even bralettes. I had bras and other intimates that were NWTs and still deleted from their website because they "didn't fit vinted guidelines" I mean, there isn't anything wrong with that, but it costs them (and myself) money because they could have made a sale but instead deleted the listing. So long story short, I switched back over to poshmark and have been making more sales than ever (: poshmark rules.

I hate this website not just for the fact that they randomly delete my profile when I'm a real genuine woman trying to have normal conversations with dudes, but when I try to reach their customer service team I get NO RESPONSE whatsoever. So, not only will they delete your profile for no reason, they won't tell you WHY they did it to begin with. They will just log you out and never let you log back in. Which is extremely frustrating for me because I was interested in some of the guys on there and now I won't have the opportunity of talking to them again. Horrible dating service, horrible customer service, would never use again.