This website is a fake! The handbag I ordered was sooo FAKE it smelled like plastic. I returned it and hope I can get a refund. I did call my credit card merchant and they assured me that they would give me a refund if they Pendoza didn't. I just needed proof that I returned it back to the company... which I did. I sent it certified mail and with a returned signature required label. If they don't give me a full refund from them... my merchant will. NEVER again! I will only order from Louis Vuitton, they are worth every penny!